1. Introduction

Welcome to IPearl Tech LTD! Trading as Abergavenny mobiles: These Terms and Conditions govern your use of our website, products, and services, including mobile and accessory sales, as well as repair services. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

2. Definitions

• We refer to IPearl Tech LTD.
• You refer to the person using our services.
• Products include mobile devices, accessories, and other items sold by us.
• Services include mobile repair and maintenance services provided by us.

3. Product Sales

• All products sold are subject to availability. We reserve the right to limit the quantities of any product we offer.
• Prices are subject to change without prior notice.
• We strive to provide accurate product descriptions; however, we do not guarantee that product details, including specifications and pricing, are error-free.
• Purchases are final unless otherwise stated in our Return & Refund Policy.

4. Repairs and Services

• By submitting your device for repair, you confirm that you are the rightful owner of the device.
• We will diagnose and repair your device based on the information provided. Additional issues discovered during the repair may incur extra costs.
• While we take utmost care in handling your device, we are not responsible for data loss or pre-existing issues that may affect repair outcomes.
• Repairs are covered under our Warranty Policy, except for damages caused by liquid exposure, misuse, or unauthorised modifications after repair.

5. Payment Terms

• Payment must be made in full before any product is dispatched or repair service is completed.
• Late or failed payments may result in service delays or order cancellations.

6. Warranty Policy

• New devices and accessories may come with a manufacturer’s warranty (terms vary by product).
• Repairs may include a limited warranty, covering only the parts replaced or services performed.
• The warranty does not cover accidental damage, liquid damage, or tampering after repair.

7. Returns and Refunds

• Returns are accepted within 7 days of purchase, provided the item is unused and in original packaging.
• Refunds may take 7 days to process after the return is approved.
• No refunds are provided for repair services unless otherwise determined by IPearl Tech LTD.

8. Limitation of Liability

• IPearl Tech LTD is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
• We are not liable for any loss of data or personal information stored on devices submitted for repair.

9. Privacy Policy

• We collect and process personal information per our Privacy Policy.
• Customer data is not shared with third parties without consent unless required by law.

10. Changes to Terms

IPearl Tech LTD reserves the right to update these Terms at any time. Changes will be posted on our website and take effect immediately.

11. Contact Us

For any questions or concerns, contact us at:
Company Name: IPearl Tech LTD
Email: info@ipearltechsolutions.co.uk
Phone: 01873 852871
Address: 21 Market Street, Abergavenny, Wales, NP7 5SD